Shipping and Returns Policies

Shipping Policies

Orders over $399 ship FREE! Orders under $399 only pay a Flat Rate of $8.99.

Please contact customer service for specific details on your order.

Order Processing

Orders are processed within 48 business hours of being received. Orders received before 5pm ET are typically processed and shipped the same business day, while orders received after 5PM ET are processed the following business day. Business days include Monday through Friday and exclude weekends and holidays.

Free Standard Delivery

We offer free standard delivery on orders over $399 (orders under $399 have a flat rate of $8.99) to anywhere in the United States; including Alaska and Hawaii. Shipping is provided by UPS Ground, USPS Priority Mail, or USPS First-Class Mail and varies by location. Regardless of the shipping provider, we will always provide tracking information for all orders. While most orders are delivered within 2 business days after order processing, actual shipping times will vary by location. Please allow extra delivery time for orders to Alaska and Hawaii.

International Delivery

We do not offer international shipping at this time.


Returns Policies

Returns

  • We only accept returns within 30 days of the delivery date.
  • Products purchased through third-party sellers (e.g., Amazon, Best Buy) are not eligible for returns or refunds through us. Please contact the seller directly.


Non-Defective Returns

  • Shipping labels are not provided for non-defective returns.
  • Use your preferred shipping carrier and keep a copy of the tracking information for reference.


Defective Products


Return Authorization Process

  1. Fill out the Return Authorization Form below, including your order information and reason for return.
  2. Ensure the RMA number is clearly labeled on the shipping box. Packages without an RMA may experience processing delays.
  3. Use the address provided on your Return Authorization Form to send back the product.


Refunds and Exchanges

  • Refunds and exchanges are processed within 2 business days of receiving the returned product.
  • Once issued, refunds will appear in your bank account within 5 business days, depending on your bank. An email notification will be sent when the refund is processed.
  • Refunds/Exchanges only apply to products purchased directly from Stinger’s website.

Damaged or Defective Items

If your item was received damaged or defective, we’ll gladly replace it at no cost to you. Simply complete the Return Authorization Form and include the reason for your exchange.

  • Proof of Damage or Defect: You may be asked to provide photos or other evidence to verify the issue.
  • Free Shipping for Defective Products: A prepaid shipping label will be provided once your return request is approved.


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