product-faq-VTR117GW

Q. What App do I need to connect my cellphone to VTR117GW?

A.  'OnReal'

 

Q. I have a iPhone and the App is not connecting to VTR117GW

A.  Turn off the cellular data and connect.

 

Q.  iPhone (iOS 14.6+) - OnReal is crashing when viewing the recorded video.

A.   FW need to be updated and Smart iCarCam App need to used.

1. Download FW: Download ZIP

2. Upgrade instruction:

a. Unzip the downloaded file. it it product folder with "update_0.0.3.3"

b. Format (Class 10) MicroSD card 

c. Copy the "update_0.0.3.3" folder to MicroSD card

d. Power off VTR117GW,  Insert MicroSD, Power on.

* Red and Green LED will come on.

* Green LED indicates upgrading.

* Green LED goes off, indicating upgrade is successful.

3. Download the app from the App Store.  App Name:  Smart iCarCam

4. Review "Smart iCarCam" Screenshot Manual: Download PDF