WARRANTY REPAIR & REPLACEMENT SERVICE INSTRUCTIONS:
Vision Tech America, Inc. will replace your product free of charge if your product has a manufacturing defect that is covered by the warranty information below. We are are not responsible with shipping charges incurred to our facility however we’ll ship the repaired or replaced unit back to you at our cost.
Request an RMA (Return Merchandise Authorization) number from BOYO support.
Please allow us 1 business day to reply back by email after completing the form.
You will be redirected to our third party secure online form provider.
Warranty Information
Our warranty is given to the end-user or the retail purchaser (referred to this warranty as “Original Purchaser”) that it will be free from defects in material and workmanship for a period of one year from the date of the purchase of the new product (excluding accessory items such as power cords and cables). A copy of the original proof of purchase and the warranty card with RMA number given by Vision Tech America, Inc. is required to receive warranty service. In the unlikely event that the new product should fail due to defect in material or workmanship, Vision Tech America, Inc. will repair or replace the entire product, where each party will be responsible for one-way shipping.
The limited warranty does not cover any physical damage to this product, damage caused by improper installation; improper use; misuse; neglect; repair of cracked, scratched, broken or modified cosmetics; or parts that have been altered or removed; damages done by another device used with our product resulting from use of non Boyo®- brand parts. This warranty is VOID if you purchased this product as used, floor model sample, or refurbished; if the product has been altered or modified in any way (including but not limited to attempted repair without authorization from Boyo®- Vision Tech America, Inc. and/or alteration/removal of the serial number). This limited warranty does not cover the vehicle of any damages or liabilities in which this product is installed or being installed. This product does not guarantee avoidance of vehicle collision or accident, but it is used as an assistance to view the rear of the car while in reverse mode.
